Training

Quick Protection Inc. security guards are multifaceted, friendly, resourceful and highly trained for any security needs our clients may have. Below are many of the training qualifications that our security guards undergo.

CUSTOMER RELATIONS
Quick Protection Officers are trained in Customer Relations before they are ever placed on any site. Our officers are courteous in all manners. The officers assist in knowing their surroundings and perform above their duties. Customer Relations is one of our main key factors. We pride ourselves on professionalism when greeting the “Client” Customers. We want to give a first and lasting impression to our both our clients and customers.

Quick Protection Officers knows the importance of customer relations. Our QPS Officers makes good first impressions. We believe in professionalism, neatness, and making sure we provide a courteous atmosphere to all our Clients. Quick Protection Security Services is a company that provides the “BEST” security services around.
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REPORT WRITING
Report Writing is one of our main key policies and procedures. Every QPS Officer is trained to document what information should be placed in a report. This is very effective training method and is helpful in all areas of security.

Each QPS Officer is given several scenario incidents to write their report on. This process is done during pre-employment class. Examples of information contained in the report must have: Who? What? When? Where? How? and last of all a descriptive statement of the incident or incidents that occurred.

These are all key elements in Report Writing. This will help the “Client” and Authorities in their duties on any situation that occurs.
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LAWS OF ARREST
The Laws of Arrest are very simple for QPS Officers. QPS Officers do not have the arrest power, unless the officer see a felony being committed. However the Security Officer job is to detain the suspect until the proper authorities arrive. Quick Protection Security Officers are trained profusely in this area.
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PATROLLING
Patrolling Phase I – Walk-Throughs
Patrolling is another key element that we insist that all our QPS Officers must do. The first phase is walk-throughs. Walking is the most effective patrol services that we offer. The Patrol method or “walk-through” method allows the Officer to identify theirself with the tenants and become more aware of his/her surroundings. We provide this service to store fronts, apartment complexes, condos, banks, parking lots, construction sites, churches, stand alone buildings and high-rise buildings. This service can be added at no additional cost to the “Client”.

Patrolling Phase II – Motorized Patrolling
Motorized Patrol. This service can consist of vehicle or golf car. We would offer this service to any and all our clients. When requesting this service the “Client” may occur an additional charge for the motorized patrol. However the QPS Officers are trained in a defensive driving course. This course helps the Officer to avoid accidents and become a smarter driver. Each officer is trained to: speed brake, turn and manuever, slide and rearview control and learn rescue, response and emergency techniques.

Patrolling Phase III – Defensive Driving
Quick Protection Patrol Division, have highly trained Security Officers that are trained in a variety of Defensive Driving Courses that highlights Community Patrol. This Course includes: Safe Driving Tips, Defensive Driving and Rules of the Road. Safe Driving within the Community is always a high priority of Quick Protection.

In order to obtain an accident free status, we hire qualified Security Officers that are TCLOSE (Texas Commission on Law Enforcement Standards on Education) and DHS (Department of Homeland Security) certified. TCLOSE certification, are officers that have went through an intensive training that Police Officers have taken on the Laws of Texas. DHS are officers that has passed background test and also attended an intensive training course that the Department of Homeland Security has outlined for the Federal Protective Service.

Each vehicle is equipped with a First Aid Kit, a Battery Pack, Emergency Cones, a large Flashlight and a large Spotlight. All this equipment is essential for patrolling a subdivision. Also, each Patrolman is required to log down all reports and incidents that happens during their shift. The officer is responsible for a vehicle maintenance report, provided by Quick Protection.

We will continue to provide our clients with quality officers that are professional and capable of providing outstanding customer service that you deserve.
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CONFLICT RESOLUTION
Employee’s of Quick Protection are trained on how to resolve conflicts in a manner that does not interfere with daily activites of the “Clients” and their customers.

The Officers role is to separate the individuals and hear both sides of the argument. This will allow the QPS Officer to provide an accurate report. However the QPS Officer does not make a decision on the matter, it is turned over to the proper authorities (Client or Police). This is a very effective method in resolving conflicts.
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FIREARM SAFETY
Firearms are a major part in security. This area helps prevent criminal activity. Our quick protection training program offers firearm training.

Weapons are key in the strength of restraint. in some incidents weapons are used to restrain suspects. OC is one of the weapons that officers use to subdue suspects. Asp baton is another. Each officers must take refresher course every year in OC and Asp Baton.

Firearms are the most dangerous equipment weapons. Firearms is always used as a last alternative, except in extreme measures. Each officer has to take a refresher course twice a year. This is a requirement of QPS. Firearms are only provided as sites requested by clients.

Weapon restraint is taught by QPS before an employee is positioned at a site. Each officer is trained on different levels consisting of handcuffing, and defense tactics.

Our company goes beyond the normal scope of training. The State Law requires Security to shoot 50 rounds in order to receive a Texas Commission license. However, Quick Protection Security Services provides extra training to the Officers.

Our Quick Protection Security Officers shoot an additional 60 rounds provided by Quick Protection. Once the officer shoots with an additional 60 rounds, he/she has to score a 220 out of 300, twice a year. Our extensive training course is not just a pull and shoot course. The courses we offer consists of kneeling, barricade, 25 yeards, 15 yards, weak hand, strong hand and point and shoot techniques. This helps us to maintain good quality QPS Officers.
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INTERVIEW TECHNIQUES
Quick Protection Officers are trained in Customer Relations before they are ever placed on any site. Our officers are courteous in all manners. The officers assist in knowing their surroundings and perform above their duties. Customer Relations is one of our main key factors. We pride ourselves on professionalism when greeting the “Client” Customers. We want to give a first and lasting impression to our both our clients and customers.

CRIME SCENES
During any crime there is always a crime scene. The Officer’s of Quick Protection are trained on how to secure a crime scene.

The Crime Scene has to be secured so that no evidence is destroyed by anyone.
Evidence is used in all crimes. Eighty percent of all evidence is destroyed because the Crime Scene was not property secured. Quick Protection Security Officers responsibility is to make sure that no one enters the Crime Scene until the property Authorities arrives.
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TERRORIST PATROL
Terrorist Patrol is a specialized patrol. This particular patrol is used when there has been a threat made on a facility.

During this Patrol, the Quick Protection Security Officer is looking for anything that may be considered to be a bomb or any substance that may cause bodily harm to the Clients, Tenants or Customers.
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FIRST AID & CPR TRAINING
Quick Protection Security Officers are trained in First Aid an CPR. Our Officers are required to have First Aid and CPR Certifications while on duty.

Each QPS Officer is required to keep this current and updated while employed for Quick Protection. This is helpful in all situations.
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POST ORIENTATION
Before any QPS Officer is assigned or placed on a Post. We give the employee an Orientation of what to expect, Rules and Duties while working this Post. This helps our Officer to become knowledgeable of the Post when he/she arrives there.

Once the Officer arrives at the Post he/she receives additional training with a Supervisor at that location.
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